ESCAPION Shipping Policy

At ESCAPION, we work to ensure that every order is processed and delivered as quickly and safely as possible.

Free Shipping

We offer free standard shipping on all eligible orders. Any additional shipping options and fees will be displayed at checkout.

Order Processing

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery

After processing, orders typically arrive within 5–10 business days. Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Separate Packages

Items may occasionally be shipped from different fulfillment locations. As a result, your order may arrive in separate packages with different tracking numbers. You will not be charged additional shipping fees.

Address Changes

Please confirm that your shipping address is complete and accurate before submitting your order. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period or your tracking information has stopped updating, please contact ESCAPION through our Contact Us page. We will review the shipment and assist you.

Lost, Stolen, or Damaged Packages

If your package is marked as delivered but cannot be located, please check around the delivery area, ask household members or neighbors, and contact the shipping carrier.

If your order arrives damaged, contact us as soon as possible with your order number and clear photographs of the product and packaging.

Shipping Destinations

We currently ship only to destinations available at checkout. Available shipping options may vary depending on your location.

Contact Us

For questions about your shipment or this policy, please contact ESCAPION through the Contact Us page on our store.